We1wi Terms and Conditions for Malaysia Platform Users

01 Acceptance of Terms

Welcome to we1wi, an online casino and betting platform operating under a valid licence and in compliance with international standards for online gaming services. These Terms and Conditions ("Terms") govern your use of the we1wi website, mobile app, and all services offered through our platform.

By registering an account, making any deposit, or simply browsing our platform, you hereby fully agree to comply with these Terms. If you do not agree with any part of these Terms, you are not permitted to use the we1wi platform. These Terms should be read together with Privacy Policy and Responsible Gaming Policy ours, which also forms part of this agreement.

We1wi reserves the right to update, amend, or replace any part of these Terms at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the platform following any amendment constitutes acceptance of the updated terms.

02 Eligibility & Registration

To register and use the we1wi platform, you must meet the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Not residing in any jurisdiction that explicitly prohibits online gambling.
• Register only one account only — multiple account ownership is strictly prohibited.
• Provide truthful, accurate, and complete personal information during the registration process.
• Never having been banned or suspended from using the we1wi platform previously.

We1wi reserves the right to verify your age and identity at any time through the identity verification (KYC) process. Failure to provide the requested verification documents within the specified timeframe may result in your account being temporarily suspended until verification is complete. All information provided during registration must be consistent with your official identification documents.

03 User Account

Each we1wi account is for the personal use of the account holder only. You are fully responsible for all activity that occurs in your account, whether with or without your knowledge.

You are required to:

• Keep your password secure and do not share your login credentials with anyone.
• Notify we1wi immediately if you suspect any unauthorized access to your account.
• Ensure your account information is always up to date and accurate.
• Not allowing any other individual to use your account for any reason.

We1wi shall not be held liable for any losses arising from unauthorized use of your account due to your own negligence in safeguarding your login credentials. Accounts inactive for more than 12 months may be subject to administrative fees or closure in accordance with the platform's current policy.

04 Deposits & Withdrawals

We1wi accepts deposits via multiple supported payment methods including FPX, Touch 'n Go eWallet, GrabPay, and other local payment methods listed on the platform. All transactions are processed in Malaysian Ringgit (MYR) for the convenience of local members.

Deposit:

• The minimum deposit amount is as stated on the platform's deposit page.
• Deposits are processed instantly in most cases, subject to the payment provider's processing times.
• We1wi does not charge any fees for deposits; however, payment providers may apply their own fees.

Withdrawal:

• Withdrawal requests are processed within 24 to 72 working hours upon completion of verification.
• Your first withdrawal requires a completed identity verification (KYC) before it can be processed.
• Funds may only be withdrawn to the same payment method used for the deposit, or to a verified bank account in the member's name.
• We1wi reserves the right to request proof of payment method ownership at any time.

Any attempt to process suspicious or potentially unlawful transactions will result in account suspension and further investigation. we1wi fully complies with established anti-money laundering (AML) procedures.

05 Bonuses & Promotions

We1wi offers a variety of bonuses and promotions from time to time, including welcome bonuses, cashback, reload bonuses, and a VIP loyalty program. All bonuses are subject to wagering requirements and specific terms stated alongside each offer.

• Bonuses may only be claimed once per offer unless otherwise stated.
• Wagering requirements must be met before any winnings from a bonus can be withdrawn.
• We1wi reserves the right to void bonuses and associated winnings if there is evidence of bonus abuse or fraud.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash without meeting the wagering requirements.
• We1wi reserves the right to modify, suspend, or terminate any promotion at any time with or without notice.

Members are encouraged to read the full terms of each promotion before accepting it. Failure to understand the promotion terms will not be accepted as grounds for any appeal against decisions made by we1wi.

06 Game Rules

All games offered on the we1wi platform are operated using a certified and independently audited Random Number Generator (RNG) system. The Return to Player (RTP) rate for each game can be found in the relevant game information.

For live casino games, sports betting, and other game categories, the specific rules of each category apply. Members are responsible for understanding the rules before joining any game.

• Confirmed bets cannot be cancelled unless otherwise stated in the specific game rules.
• In the event of a technical disruption during a gaming session, we1wi will endeavour to resolve the issue fairly based on recorded session data.
• The outcome of completed games is final and cannot be disputed unless there is clear evidence of a technical error.

We1wi reserves the right to void bets or winnings obtained through exploitation of software bugs, system vulnerabilities, or unintentional technical errors.

07 Prohibited Activities

The following are strictly prohibited on the we1wi platform and may result in immediate account closure and/or legal action:

• Identity fraud — using another person's information to register or verify an account.
• Multiple account ownership — registering more than one account for yourself or on behalf of others.
• Bonus abuse — attempting to exploit the bonus system through dishonest or unauthorized means.
• Use of third-party software — using bots, automated scripts, or any software that provides an unfair advantage in games.
• Money laundering — using the we1wi platform for money laundering or other illegal financial activities.
• Collusion — colluding with other players or third parties to cheat the gaming system.
• Cyber attacks — any attempt to hack, disrupt, or compromise the operation of the platform.

We1wi employs a sophisticated fraud detection system and works with relevant authorities to address any illegal activity on our platform. All confirmed fraud cases will be reported to the appropriate authorities.

08 Privacy & Data Protection

We1wi takes the protection of our members' personal data seriously. All information you provide to us is collected, stored, and processed in accordance with we1wi Privacy Policy that complies with relevant data protection standards.

Your information is used solely for platform operations, identity verification, transaction processing, and service communications. we1wi does not sell or disclose your personal information to third parties without your consent, unless required by law or applicable regulatory procedures.

All data is stored with 256-bit SSL encryption and protected by a multi-layered security system that is regularly audited by independent cybersecurity experts.

09 Account Termination & Suspension

We1wi reserves the right to suspend or close any member's account at any time without prior notice if there is:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity or system manipulation.
• Failure to comply with KYC verification requests within the stipulated timeframe.
• Instructions from the relevant authorities.

Members may also close their own account at any time by contacting the we1wi customer support team. Prior to closure, all valid balances (not subject to ongoing investigations or unresolved bonus claims) will be returned to the member via an appropriate payment method.

In the event of account closure due to a breach of terms, we1wi reserves the right to withhold any funds associated with suspicious activity until the investigation is concluded.

10 Limitation of Liability

The we1wi platform is provided "as is" and we1wi makes no express or implied warranties regarding the accuracy, reliability, or availability of the platform at any time.

We1wi shall not be liable for:

• Any financial losses incurred as a result of gaming activity on the platform.
• Service disruptions caused by factors beyond our control, such as internet outages, natural disasters, or third-party cyber attacks.
• Decisions made based on information available within the platform.
• Indirect, incidental, or consequential losses arising from the use of the platform.

The maximum liability of we1wi under any circumstances is limited to the total amount you have deposited in the 30 days preceding the relevant claim.

11 Responsible Gaming

We1wi believes that gaming is purely for entertainment, and we are fully committed to promoting healthy and responsible gaming practices among all our members.

The we1wi platform provides the following responsible gaming tools, which you can configure directly from your account:

• Deposit Limit — set the maximum amount you can deposit daily, weekly, or monthly.
• Loss Limit — limit the maximum amount you can lose within a specified period.
• Session Limit — set a maximum time limit for each of your gaming sessions.
• Self-Exclusion — take a temporary break from the platform for a duration of your choice.
• Self-Exclusion — the option to permanently self-exclude from the platform.

If you or someone you know needs support related to gaming habits, we encourage you to seek help from a relevant support organisation. Further information is available on the Responsible Gaming ours.

12 Terms Amendment & Contact Us

We1wi reserves the right to amend, update, or replace these Terms and Conditions at any time. Any material changes will be communicated to members via in-platform notifications or registered email. The "Updated" date at the top of this document reflects the date of the most recent amendment.

Continued use of the we1wi platform following any amendments to the Terms constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the amendments take effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the we1wi customer support team via live chat available 24/7 on the platform or through:

These Terms and Conditions are governed by applicable law, and any dispute that cannot be resolved by mutual agreement will be referred to a competent arbitration body.